1. Introduction
This Cookie Policy applies to the website and online services operated by St. Eugene Golf Resort & Casino. It explains what cookies are, which types of cookies are used, the purposes for which they are used, and how users located in Canada may manage or withdraw consent to cookie use.
By accessing or continuing to use the website, a user acknowledges having read and understood this Cookie Policy. Where continued use constitutes consent under applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial legislation, that consent is subject to the terms set out in this document.
This policy should be read together with the Privacy Policy, which provides additional detail on how personal information collected through cookies and similar technologies is processed, retained, and disclosed.
2. What Cookies Are
Cookies are small text files placed on a device by a web server when a website is visited. They are stored in the browser and may be read by the originating server on subsequent visits. Cookies do not execute code and do not carry viruses or malware. They serve functional, analytical, and in some cases, commercial purposes as described in this policy.
Similar technologies, including pixel tags, web beacons, local storage objects, and session tokens, may be used alongside cookies. References to cookies in this document include these related technologies unless expressly stated otherwise.
3. Categories of Cookies Used
St. Eugene Golf Resort & Casino uses the following categories of cookies on its website:
3.1 Strictly Necessary Cookies
Strictly necessary cookies are required for the website to function. They enable core operations such as user authentication, session management, security enforcement, and access to account-restricted areas. Disabling these cookies would impair the functionality of the website. No consent is required for their placement under applicable law, as they are essential to the provision of the service requested by the user.
3.2 Functional Cookies
Functional cookies allow the website to remember user choices, such as language preferences, display settings, and previously entered information. They support a consistent experience across sessions but are not strictly required for basic operation of the website. Disabling these cookies may result in reduced functionality.
3.3 Analytics and Performance Cookies
Analytics and performance cookies collect aggregated and, where applicable, anonymised information about how users interact with the website. Data collected may include pages visited, time spent on pages, navigation paths, error occurrences, and device or browser type. This information is used to assess and improve website performance and user experience. Analytics cookies may be operated by third-party service providers acting on behalf of St. Eugene Golf Resort & Casino under data processing agreements.
3.4 Targeting and Advertising Cookies
Where permitted and subject to user consent, targeting and advertising cookies may be used to deliver content and communications relevant to user interests. These cookies may track activity across sessions and, in some cases, across third-party websites. They are used to evaluate the effectiveness of communications and to limit the frequency of repeated messages. Consent to targeting cookies may be withdrawn at any time using the methods described in Section 6.
3.5 Responsible Gaming Cookies
Certain cookies support responsible gaming obligations. These include cookies that enforce account-level restrictions such as deposit limits, session time limits, and self-exclusion status. These cookies are operationally necessary for compliance with applicable gaming regulations and cannot be disabled for users subject to active responsible gaming measures.
4. Retention Periods
The retention period of a cookie depends on its type and purpose.
Cookie Category - Retention Period
Strictly Necessary - Session duration or up to 24 hours
Functional - Up to 12 months
Analytics and Performance - Up to 13 months
Targeting and Advertising - Up to 12 months
Responsible Gaming - Duration of account restriction or self-exclusion period
Cookies set by third-party providers are subject to those providers’ own retention schedules, which may differ from the periods listed above.
5. Third-Party Cookies
Some cookies on the website are placed by third parties, including analytics providers, advertising networks, and technology service partners. These third parties may collect information about online activity across different websites and services. St. Eugene Golf Resort & Casino does not control the cookies placed by third parties and is not responsible for their content or practices. Users are encouraged to review the privacy and cookie policies of any third-party service whose cookies may be present on the website.
Where third parties process personal information on behalf of St. Eugene Golf Resort & Casino, they do so under contractual obligations consistent with applicable Canadian privacy law. Third-party data is not shared for those parties’ own marketing purposes without the user’s explicit consent.
6. Managing and Withdrawing Consent
Users may manage cookie preferences at any time through the following methods:
- Browser settings: Most browsers allow viewing, blocking, or deleting cookies through their settings menus. Blocking all cookies may prevent certain parts of the website from functioning correctly.
- Cookie preference centre: Where available on the website, a cookie preference centre allows enabling or disabling specific cookie categories. Strictly necessary cookies and responsible gaming cookies cannot be disabled through this tool.
- Opt-out tools: For analytics and advertising cookies operated by third parties, opt-out mechanisms may be available through industry bodies or the third party’s own settings.
Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn. Requests to withdraw marketing consent will be processed within 10 business days in accordance with Canada’s Anti-Spam Legislation (CASL).
7. Regulatory Disclosure
St. Eugene Golf Resort & Casino may be required to disclose information collected through cookies and related technologies to applicable gaming regulators, including provincial authorities, in accordance with regulatory obligations and any applicable operating agreement. Such disclosures are made only to the extent required by law or regulatory direction.
8. Age Restriction
The website and online gaming services are not directed at persons below the legal gambling age in their province or territory of residence. Personal information, including information collected through cookies, is not knowingly collected from individuals who do not meet the applicable minimum age requirement. If it becomes apparent that information has been collected from an underage individual, steps will be taken to delete that information and close the associated account.
9. Changes to This Cookie Policy
St. Eugene Golf Resort & Casino reserves the right to update this Cookie Policy at any time. Material changes will be communicated through a notice on the website or through direct communication where required by law. Continued use of the website following the effective date of any update constitutes acceptance of the revised policy, subject to any consent requirements under applicable law.
10. Contact
Questions or concerns regarding this Cookie Policy or the use of cookies on the website may be submitted through the official support channels listed on the St. Eugene Golf Resort & Casino website.